Princess Auto Invests in OrderDynamics Order Management System to Improve Omnichannel Efficiency

Wednesday, September 14, 2016

Princess Auto Invests in OrderDynamics Order Management System

TORONTO – Sep. 14, 2016 – Today, OrderDynamics announced that Princess Auto, has chosen the OrderDynamics’ Order Management System (OMS) to provide a seamless omni-channel order fulfillment experience. OrderDynamics is the leading SaaS-based, Retail Order Management Systems providers. Princess Auto is a coast-to-coast Canadian retailer headquartered in Winnipeg, Manitoba. With the OMS implementation, Princess Auto expects to benefit from significant improvements in fulfillment efficiency, in-store inventory management, and overall assortment turn.

Princess Auto serves customers in the home, shop and industrial markets with 42 stores across Canada, and a robust e-commerce platform. Princess Auto found the OrderDynamics solution uniquely positioned to create a functional and seamless omni-channel experience to meet the evolving needs of their customers, and expand the company’s fulfillment capabilities, while growing revenue and their customer base.

“At Princess Auto, we understand the value of investing and innovating strategically to remain competitive by delivering a unique assortment of value-priced products through an outstanding customer experience,” said Geoff Frodsham, Chief Executive Officer, Princess Auto. “When we made the decision to deploy a new OMS, we looked to other retailers and heard great things about OrderDynamics, and they have lived up to their reputation.”

The OrderDynamics OMS will help Princess Auto meet each customer’s unique fulfillment preferences with real-time insights, while having the flexibility to fulfill strategically from their stores or distribution centers.

“Princess Auto stands behind their promise that ‘no sale is final until you’re satisfied,’” said Nick McLean, CEO, OrderDynamics. “Part of making sure customers are satisfied is offering a true omni-channel experience. We are proud to help Princess Auto extend exceptional customer service that has been a company tradition since it began in 1933. The company is well positioned to continue their strategic growth, powered in part by the flexibility and simplicity of their new omni-channel capabilities.”

About OrderDynamics

OrderDynamics is the world’s leading SaaS Distributed Order Management System (DOM). Focused on powering retail fulfillment, OrderDynamics helps clients in omni-channel retail markets. Our DOM systems give clients capabilities like order orchestration, enterprise-wide inventory visibility, returns management, customer service, and store driven fulfillment. OrderDynamics enables customer options like click and collect, and ship-from-store, creating exceptional shopping experiences. Iconic brands including Speedo, Quiksilver, Defacto, J.McLaughlin, JYSK, and Bouclair Home use OrderDynamics technology across North America, Europe and Asia.

About Princess Auto

Princess Auto Ltd. is a Canadian company with its Home Office located in Winnipeg, Manitoba. Through our 42-store network and online/e-commerce, our more than 2,400 team members deliver exceptional “Royal Service” to customers across Canada. Led by the Princess Auto Promise which states: “No sale is final until you’re satisfied,” the company provides a unique assortment of value-priced, quality products in five categories: Workshop, Driveline, Trailer, All Seasons and Surplus. Princess Auto is also proud to be the exclusive provider of Powerfist and Pro.Point brand name products. For more information, visit

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