OrderDynamics Partners with Episerver

Wednesday, July 5, 2017

OrderDynamics Partners with Episerver

OrderDynamics’ best of breed order management is renown amongst retailers for engaging with and excelling in omnichannel commerce and fulfillment.

TORONTO – July 05, 2017 –  OrderDynamics, the leading cloud-based Distributed Order Management System (DOM) provider, today announced that it has partnered with Episerver to help launch an enhanced DOM on their platform and augment the multichannel capabilities of Episerver Digital Experience Cloud™.

OrderDynamics’ best of breed order management is renown amongst retailers for engaging with and excelling in omnichannel commerce and fulfillment. With the help of OrderDynamics, users of Episerver Digital Experience Cloud can now effortlessly integrate the new advanced DOM.  This DOM consists of functions and features that will simplify the entire retailing order lifecycle.

This partnership means that Episerver Digital Experience Cloud retail customers will have access to accurate order processing with flexibility and intelligent order routing to provide functions such as real-time inventory visibility, relevant and easy customer care service, and global-friendly features such as seamless multi-lingual and multi-currency capabilities. This means Episerver customers will now have access to useful services such as Click and Collect / Buy Online Pickup In-Store (BOPIS), and advanced returns management such as Buy Online Return In-Store (BORIS).

Comments in the News

“A continuous and consistent approach to customer engagement requires a unified content and commerce strategy that is frictionless across channels,” said James Norwood, Executive Vice President of Strategy and CMO at Episerver. “Through our ongoing investments in new products, features and strategic partnerships with companies like OrderDynamics, we will continue to lead the industry in delivering an experience-driven commerce suite to mid-market and enterprise organizations.”

“Retailers that give customers flexible and convenient order fulfillment choices, and make it an easy, seamless and positive brand experience across the digital and physical channels – win over customers,” states Nick McLean, Chief Executive Officer of OrderDynamics. “Our partnership with Episerver brings world-class applications together, to offer retailers a complete solution that makes omnichannel retail a winning proposition.”

Additional Resources

About OrderDynamics

OrderDynamics is the world’s leading SaaS Order Management Systems provider. Focused on powering retail fulfillment, OrderDynamics helps clients in omni-channel retail markets. Our OMS systems give clients capabilities like order orchestration, enterprise-wide inventory visibility, returns management, customer service, and store driven fulfillment. OrderDynamics enables customer options like click and collect, and ship-from-store, creating exceptional shopping experiences. Iconic brands including Speedo, Quiksilver, J.McLaughlin, JYSK, Princess Auto, Bouclair Home, DeFacto and Browns Shoes, use OrderDynamics technology across North America, Europe, Asia and Australia. For more information, visit www.orderdynamics.com.

About Episerver

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing, and predictive analytics in a single platform to work full-circle for businesses online – from intelligent real-time personalization and lead-generation through to conversion and repeat business – with unprecedented ease-of-use. Sitting at the center of the digital experience ecosystem, Episerver empowers digital leaders to embrace disruptive, transformational strategies to deliver standout experiences for their customers – everywhere they engage. Founded in 1994, Episerver has offices in Australia, Denmark, Finland, Germany, The Netherlands, Norway, Poland, Singapore, South Africa, Spain, Sweden, UAE, UK and the USA. For more information visit www.Episerver.com.


Media Contact:

Charles Dimov, Director Marketing
(905) 695-3182