OrderDynamics & Forrester Research Host First State of Omni-Channel Retailing in Canada

Tuesday, January 14, 2014

OrderDynamics & Forrester Research Host First State of Omni-Channel Retailing in Canada

TORONTO, ON – January 14, 2014 – OrderDynamics® Corporation, Canada’s leading On-Demand eCommerce Platform and Retail Order Management System, in association with the Retail Council of Canada and Canada Post, today announced the first in a series of eCommerce and retail-focused evening events. The event, titled The State of Omni-Channel Retailing in Canada, will take place Tuesday, February 4 in Toronto. It will feature a Keynote presentation from Forrester Research Principal Analyst Peter Sheldon.

In 2013, OrderDynamics commissioned a global study with Forrester Research which identified the top omni-channel challenges and priorities of 337 retailers. This study includes many of Canada’s most prominent and innovative retailers. The report, The Retail Order Management Imperative, revealed the key role Order Management Systems play in accelerating cross-channel revenue growth. As part of The State of omni-channel Retailing in Canada evening event, OrderDynamics along with Forrester Research Principal Analyst, Peter Sheldon, will explore what it means to be a best-in-class omni-channel retailer. Other aspect will touch on how retailers can meet customers’ omni-channel expectations, and why investing in omni-channel technology and operations is an imperative, not an option.

During the presentation on this ground-breaking research and first-of-its-kind event, attendees can expect to learn:

  • Key omni-channel retail trends in 2014
  • Which Canadian retailers are really catering to the needs of the omni-channel consumer
  • Top expectations and shopping trends of Canadian consumers
  • How technology will play a key role in delivering omni-channel excellence
  • Why the time is now to invest in an omni-channel strategy

“Omni-channel retailing has paved the way for retailers to further connect with their customers while accelerating growth through cross-channel strategies and tactics, but has also created additional complexities and challenged traditional operations. We’re excited to share our experience and leverage the expertise of Forrester Research. I expect it to help retailers in Canada create best-in-class omni-channel experiences,” said Michael Turcsanyi, President at OrderDynamics.

OrderDynamics invites retailers, merchants and strategists to attend this exciting event. It will provide insight into essential information that affects the current and future retail landscape in Canada. All attendees will receive a complimentary copy of The Retail Order Management Imperative whitepaper, complimentary drinks and more.

Event Information:

The State of Omni-Channel Retailing in Canada
Date: Tuesday, February 4, 2014
Where: The Stirling Room – 16 Trinity St, Toronto
Time: 6:00-9pm
Cost: Free attendance for retailers and online merchants.