Founded in 1979, JYSK is an international retailer of bed, bath, and home furnishings, operating 2,200 stores across 34 countries, including 54 in Canada. With JYSK’s Canadian retail and eCommerce operations rapidly growing, the company launched an eCommerce site in 2010. However, JYSK needed to implement an enterprise-grade Order Management System that could automate manual fulfillment processes and support their omni-channel objectives such as buy online, pickup in-store and shipping web orders from the closest retail store to the customer.
By integrating the OrderDynamics retail Order Management System into their existing eCommerce infrastructure, JYSK Canada can fulfill web orders from the closest warehouse or retail store through automated business rules.
JYSK.ca now offers its customers a best-in-class front-end web experience with an array of convenient shopping options. These provide a more unified experience with faster shipping times including near same-day shipping. For example, a retail Order Management solution with in-store fulfillment dashboards and advanced order routing enable JYSK Canada to have seamless integration with its partners. The results are an increase in the number of products available and an endless aisle experience for the online shopper.