Retail Order Management

Retail order management system helping you manage and fulfill customer orders – through any channel your shopper wants.

OrderDynamics is now part of the Tecsys family

Powering Innovation in Omni-Channel

Click and Collect - Order Management System by OrderDynamics

Click & Collect

Instant customer satisfaction
Increased store traffic
More upsell opportunities
Efficient inventory utilization

Ship from Store - Order Management System by OrderDynamics

Ship From Store

Expedited delivery times
Reduced shipping costs
Minimize markdowns & clearance
Eliminate out of stock scenarios

Customer Care by OrderDynamics

Customer Care

Consistent customer service
Cross channel returns & exchanges
Unified customer profiles
Greater customer lifetime value

Your Advantage

OrderDynamics’ unique approach to solving retail challenges means delivering best of breed, order management solutions on-time and on budget, every time.

Predictable Time to Value - Order Management Systems

Predictable Time to Value

Our enterprise cloud based delivery ensures you get to market faster than your competitors. Achieve a strong return with predictable software and maintenance fees.

Global Reach - Order Management Systems and Solutions

Global Service Accountability

Our global reach lets us reliably service your retail order management system needs – whenever and where ever your business requires it.

Retail Order Management Systems

Retail Solution Expertise

Over a decade of experience in retail Software as a Service (SaaS) technology, makes OrderDynamics an early pioneer and expert in Retail Order Management Systems and omni-channel solutions.

World Class Retailers Choose OrderDynamics

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Order Management Resources

Buy Online Pickup In-Store: State of the IndustryResearch: Buy Online Pickup In-Store: State of the Industry Report

 

First of it’s kind, BOPIS: State of the Industry takes a deeper look at the TOP 10 Omnichannel retailers in the US. Review the results of over 300 secret shopper customer journeys, from the online order – right through to the in-store pickup. See who the top BOPIS players are in North America. Find out what we can learn from these Omnichannel players. Who is getting omni-channel right, and who is NOT?

 

“Well thought out in terms of approach and it did a great job of identifying the touch points and key success factors of BOPIS. Without a doubt the in-store experience at the end is key. Making customers search through the store for the area to pick up their purchase is not acceptable. Retailers that scored high are getting top marks in this area. For retailers who haven’t yet attempted BOPIS, this is important research that they would find very interesting.”
Steven Reinblatt, eCommerce & Omnichannel, Ascendis Consulting

 

Hot off the press, OrderDynamics & Bell and Howell present: BOPIS: State of the Industry. Get the answers to what it takes to get you Instore Pickup service right! Be first to get it, read it, use it!

In the News

Forbes Magazine Logo

 

OrderDynamics and Bell and Howell recently released new research regarding the Buy Online, Pickup In-Store process. With the help of Secret Shopper and IHL, they examined 300 shopping journeys at 10 top US retailers. Check out what Forbes had to say about the research.