eMail Marketing and Customer Segmentation
eCast is an out-of-the box customer segmentation and email marketing and promotions
tool embedded in the OrderDynamics platform. Regular eCasts are the cornerstone
of a comprehensive sales and customer retention strategy, and allow you to easily
reach out to your customers with relevant messages through email and schedule them
with site promotions. OrderDynamics helps you unlock the revenue potential of your
customer database by creating specific, targeted segments within eCast.
Drive Repeat Sales
We help you drive repeat sales by creating targeted email campaigns to the existing
Customer base from multiple websites or the call center. These campaigns can be
highly targeted (instead of a broad newsletter approach) using granular recipient
filtering technology, allowing you to deliver promotions to specific groups of Customers
based on Location, Products, Order Size, and more. OrderDynamics includes real-time
reports on the status of eCasts including deliveries, views, and all sales generated
from the campaign. The Referral Metrics Report provides “link and ad-level” visibility
to optimize your campaigns and perform multi variant testing.
Customizable and Secure
To align the look and feel of eCast emails with your marketing strategy, OrderDynamics
provides fully customizable eCast templates, which can be created using the built
in Content Management System (CMS) editor or using a third party HTML editor. OrderDynamics
provides the tools for web designers to access these templates directly. All email
messages are delivered via a dedicated OrderDynamics mail cluster, keeping the security
of your websites protected. OrderDynamics automatically provides a “opt-out” mechanism
in each email with automatic adjustments to Customer records upon opting out. OrderDynamics
meets CAN-SPAM compliance and has additional, stricter controls to mitigate SPAM
and privacy issues.
eCast Promotions Management Features:
- Proactive eMail Campaigns "eCasts" with granular Customer and Product filters
- Granular recipient filtering and demographics for highly targeted campaigns
- Recipient Filter: Gender, Country, Postal, Products, Order Size, Level, Sties
- Negative Filtering on previous eCasts
- Customizable eCast template using CMS or HTML
- Unlimited recipient lists or “campaign size”
- Split Testing using Referral Metrics report to analyze eCast advertisements
- Ability import mailing lists or other Customer databases
- Real-time Sales and eCast Status Monitoring (Delivered, Views, Traffic, Conversion)
- Built-in SPAM compliance controls and separate eMail environments
Back to eBusiness Manager