Managed capacity for seamless peak loads.
OrderDynamics has been designed to be secure, high performance, and scalable in a SaaS delivery model. Our multi-tenant eCommerce
environment deploys in an N+1 configuration with complete application and database isolation. This guarantees data security
while allowing you to implement custom features or integration points.
The OrderDynamics on-demand platform is built on clustered virtualization technology with no single points of failure and
is optimized to run our eCommerce Software. OrderDynamics provides the people, processes, and technology to deliver the
highest levels of website reliability possible.
Maintaining website performance through peak loads is made possible through our IT Service Management (ITSM) processes such
as Availability and Capacity Management. We work collaboratively with our Clients to ensure our platform has the needed
network, servers, and storage to deliver the response times we guarantee in our Service Level Agreements (SLA). Through
a defined notification process, we can anticipate additional traffic to your website and take appropriate steps to manage
capacity. In addition, OrderDynamics always maintains over 100% of production runtime capacity and an additional 100% capacity
is made available on-demand. The end result is smooth, high performance websites without the cost of maintaining datacenter
Service Level Management
OrderDynamics includes third party availability and performance monitoring with reporting for every website we maintain.
On a monthly basis, our Clients are provided reports of eStore availability and performance, which is used to manage our