The OrderDynamics eCommerce SaaS Platform reduces impact on internal IT and offers a more scalable, secure, and affordable way to deliver high-volume ecommerce.

“The OrderDynamics SaaS delivery model delivers a robust and reliable technology platform that allows us to focus on website sales and marketing, not IT.” –Scott LaCourse, Swing-N-Slide

eCommerce Availability and Scalability

OrderDynamics has been designed to be secure, high performance, and scalable in a SaaS delivery model. Our multi-tenant eCommerce environment deploys in an N+1 configuration with complete application and database isolation. This guarantees data security while allowing you to implement custom features or integration points.

The OrderDynamics on-demand platform is built on clustered virtualization technology with no single points of failure and is optimized to run our eCommerce Software. OrderDynamics provides the people, processes, and technology to deliver the highest levels of website reliability possible.


Capacity Management

Maintaining website performance through peak loads is made possible through our IT Service Management (ITSM) processes such as Availability and Capacity Management. We work collaboratively with our Clients to ensure our platform has the needed network, servers, and storage to deliver the response times we guarantee in our Service Level Agreements (SLA). Through a defined notification process, we can anticipate additional traffic to your website and take appropriate steps to manage capacity. In addition, OrderDynamics always maintains over 100% of production runtime capacity and an additional 100% capacity is made available on-demand. The end result is smooth, high performance websites without the cost of maintaining datacenter infrastructure.


Service Level Management

OrderDynamics includes third party availability and performance monitoring with reporting for every website we maintain. On a monthly basis, our Clients are provided reports of eStore availability and performance, which is used to manage our SLA.


eCommerce Scalability & Availability Features:

  • Multiple Tier 1 Bandwidth Providers
  • Primary Datacenter at 151 Front Street West, Toronto
  • Redundant GigE Upstream Routing and Switching
  • Redundant Server Network Interfaces
  • All server tiers load balanced and clustered
  • Ongoing Capacity & Availability Management based on ITIL best practice
  • Robust Change and Release Management Policy
  • “Elastic Grid” style capacity allocations to manage peak loads
  • Monthly Availability SLA Report per eStore URL
  • Secondary Datacenter 60 km away for Disaster Recovery
  • 24x7 Network Operations Support

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