Setting Realistic Goals
Helping set expectations at every level.
One of the most important aspects of an eCommerce platform implementation is the management of expectations from the top
down within the merchant organization. The project should have C-level sponsorship, a multi-phase budget, and stakeholders
from all functional areas represented on the team. In addition, the project needs to have a clear objectives that everyone
involved in the project is aware of. OrderDynamics helps its Clients set realistic project goals which are used both during
the build phase and during ongoing account management.
Growing eCommerce revenues will put pressure on any existing manual processes and resources. OrderDynamics helps identify
any manual workflows that can be automated during the implementation. In addition, the powerful set of backend tools within
OrderDynamics gives operations personnel more control over key processes like Customer Care, Order Management, Segmentation,
Promotions, Fulfillment, and Marketing.
Outsourcing Technology Delivery
With eCommerce technologies and integrations increasing in size and complexity, a major objective might be to move away from
owning and managing the delivery of the eCommerce software systems. OrderDynamics is delivered as a Software-as-a-Service,
removing the need for software ownership, maintenance, and hosting from the merchant while providing high levels of control
and flexibility. In addition, the OrderDynamics Service Level Agreement guarantees uptime, capacity, security, and future
maintenance and software upgrades at no extra charge.