OrderDynamics provides expert ecommerce implementations and a robust training program

“OrdeOrderDynamics enabled us to launch our website quickly, ensuring we met our peak sales season and without sacrificing quality” -Michael DiGuiseppe, OLLY Shoes

eCommerce Platform Training

An eCommerce platform change is a significant investment and touches almost all areas of your business. OrderDynamics helps ensure your continued success by providing you with initial and ongoing training services, videos, and documentation on the eBusiness Manager and Dynamic Merchandising strategies.

Dynamic Merchandising and Promotions

Keeping your online marketing and merchandising staff current on the latest Dynamic Merchandising tactics within OrderDynamics is a big part of the training and support material we provide. The OrderDynamics team provides best-practice instructions on how to deploy, maintain, and measure everything from Promotions, Affiliates, Cross-Selling, A/B Testing, Personalization, Segmentation, eMail Promotions, and more.

eCommerce Platform Training by OrderDynamics for merchandising, customer service, and more!

Order Management, Fulfillment, and Customer Service

The backend operation of a high-volume website requires constant oversight and management. OrderDynamics trains your teams across all functional areas from Customer Service, Fulfillment, and eCommerce Management. Training occurs as part of the project deployment, immediately after going live, and at regular intervals thereafter to ensure your team is completely comfortable with the platform.

eCommerce Platform Training Overview


  • Onsite and Remote Instructor-led Training
  • Train-the-Trainer and Large Groups
  • Customer Service, Fulfillment, Order Maintenance
  • Dynamic Merchandising, Promotions, and Segmentation
  • Content Personalization and Content Areas
  • Context Sensitive Help with Icons
  • Task-Based Help Documents
  • Pre-Recorded Videos on Dynamic Merchandising
  • On-Demand Training through Account Manager

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