Helping you be relevant every time.
The OrderDynamics CRM enables you to market more effectively both online, offline, and over the phone. By capturing multiple
consumer preferences and analyzing shopping behaviour, you can deliver consistent and relevant messages with high click
throughs and conversions that ever before.
OrderDynamics gives you the point-and-click ability to create dynamic customer segments, and target these segments in email
campaigns, promotions, and content. The complete customer database includes deep master data such as billing information,
multiple addresses, credit card wallet, order history, active shopping lists and carts, file attachments, reviews, customer
level pricing, and more.
Provide incentives to capture rich customer preferences and interests so you can market more effectively. The Customer profile
in OrderDynamics is extensible with user defined fields so you can capture, report, and test customer preferences in your
Quoting and Assisted Checkout
Customer care staff can quickly access a comprehensive set of customer information including active shopping carts, lists
(like wish lists), and open quotes created in the call center. With a click of a button, order forms can be moved into the
backend call center shopping cart for assissted checkout. All quotes and order forms can be downloaded as a PDF retrieved
on the frontend by the customer.