The OrderDynamics system has been designed to meet the needs of merchandising professionals and to reduce the complexities involved with launching and managing an online sales channel. Right from the start, you can create advanced pricing schemes, bonus items, product bundles, quantity discounts, rewards and loyalty programs, referral tracking, wish lists and more. Managing multiple web properties is a breeze and allows for cross promotions, a centralized product database, and payment solutions all from the same user interface.

Demand creation and Customer loyalty is made easy though a closed-loop online marketing and up-sell promotions systems including Search Engine Optimization (SEO), e-mail marketing, Google AdWords integration, and a comprehensive set of real-time and on-demand reports. Learn more about our software below and learn about our on-demand platform.

  • eStore Websites

    Unlock the revenue potential of your brands through our multi eStore website support that allows for cross promotions and maintenance from a single management interface and database. Enhance your buyer's experience with single-page checkout, accessory product linking, rewards and loyalty programs, gift certificates, coupon codes, wish lists, quantity discounting, breadcrumb control, real-time shipping price quotes, and powerful searching.

  • Product Management

    Accelerate your time to revenue with flexible production information including, keywords, categories, and multiple image support. Promote products on multiple eStore websites and maximize sales opportunities with advanced pricing schemes per eStore, bonus items per quantity purchased, product bundling, and shipping discounts. OrderDynamics enables complete product lifecycle management through our built-in vendor accounts, purchase orders, and inventory control with automated low quantity emails, real-time inventory counts, allow/disallow backorders by products, and backorder status.

  • Customer Service

    Deliver a superior Customer experience by easily and professionally handling web, email, and phone requests through our Customer Service tools. Our CSR features allows your Customer Service Reps to follow powerful workflows, process phone orders, communicate with customers, standardize e-mail responses, and manage inquiries to ensure a consistent, high level of customer service and staff accountability. Our self-service tools enable your Customers to serve themselves with features that allow them to re-order previously placed orders, check order status, and resubmit declined or failed credit cards.

  • Financial Processing

    Rely on our sophisticated order processing controls to process payments including per-eStore gateways, payment gateway failover, and financial load balancing. The order processing module is asynchronous and redundant with background credit card processing, Zip/Postal code validation and lookup, and offline payment processing and shipping release. Have complete control of all order information, resubmit credit cards, modify shipping and billing information, per-order pricing overrides with Manager Approval, and return orders tracking and RMA.

  • Marketing and Promotions

    Increase retention and repeat sales using E-Cast Manager to quickly build and market to existing Customers. Granular recipient filtering and Customer targeting is driven by geography, product purchases, eStore websites, dollars spent and more. Quickly create and monitor promotions using our Content Management System, real-time per-user views and campaign tracking, with automated unsubscribe links and opt-in systems.

  • Search Engine Optimization

    Increase brand awareness, drive more website traffic, and ultimately increase sales conversions with Search Engine Directive control and metadata customization. Using HTML standards and best practices to reduce errors and increase efficiencies, OrderDynamics help ensure search engines can index your eStore. In addition, Advanced Domain Masking enables many domains and sub-domains to point to any eStore, webpage, or payment page.

  • Fulfillment & Inventory Control

    Easily pick-and-pack your products using customized print groups. Route similar orders to specific areas of your warehouse for simplified picking and packing. Automatically prioritize orders based on SKU, Shipment destination, or shipment carrier to ensure delivery guarantees are met. Ensure product availability through our integrated tools that allow you to determine optimal re-order quantities and receive real-time electronic notifications when it's time to re-order.

  • Content Management

    Maintain your eStore website easily using our integrated Content Management System (CMS). Marketing staff can use the WYSIWYG editor or directly upload HTML files into the CMS which automatically tracks versioning, rollback, and "go live" version control. Close the loop on sales and marketing campaigns through referral tracking and sales correlations. Quickly create new pages populated with dynamic content including database driven pages without the need of IT resources. All eStore web-sites automatically include a dynamic sitemap feature.

  • Metrics and Reports

    Make informed business decisions using our real-time report generation with comprehensive drill-downs and 3D graphing views. You have access to key business information such as Customer Metrics, Order Metrics, Item Metrics, Sales Metrics, Financial Metrics, Payment Gateway Reconciliation Report, Referral Metrics, Referral to Sales Metrics, Orders by Staff, Chargeback report, Visitors/Carts/Sales Conversion Report, plus many others.