Delivering a final product is more than just designing a website, loading products
into a database, and creating pricing. It's about flawless execution of your project
plan and longevity afterwards. This not only requires the delivery of
the eCommerce systems, but more importantly the transfer of knowledge and expertise
on how to get the most of it on a daily basis. Expertise in eCommerce systems is
critical for project teams as is a way to measure success over the long term. In
addition, every day that a Customer's eStore is not running properly means money
lost and even worse, a tarnished reputation. For this reason, many online merchants
have tight timelines for implementation and are looking for additional resources
to both implement their eCommerce systems and train their staff to maximize their
potential.
Project Management
OrderDynamics addresses these implementation challenges in several innovative ways
in keeping with our philosophy of simplifying the complex. First and foremost, we
have mapped the business processes of online merchants and created best practice
procedures and software tools wrapped into the Dynamic Merchandising concepts. Here,
we provide our Customer's with immediate ways to deliver many of the complex activities
and processes needed to drive more qualified traffic and ultimately higher sales.
By implementing Dynamic Merchandising over homegrown processes, online merchants
can be selling faster and more efficiently than before.
Next, we help our Customer's get the most out of their solution with training on
Dynamic Merchandising.
Continuous Training
Training is provided regularly in "train the trainer" format at the Customer's site
or via the web, including when new product features are released. With a fully documented,
context-sensitive help system, staff can quickly find the answers to common questions.
"Customer's get the most out of their solution with training on Dynamic Merchandising."
OrderDynamics also plays an active role in the project coordination, providing implementation
schedules and checklists to ensure all project milestones are being met on time.
Immediate Access
Finally, because the OrderDynamics solution is delivered over the Internet as a
service (Software-as-a-Service or SaaS), it is available immediately after signup
and doesn't require Customer premises infrastructure or third-party hosting services.
OrderDynamics significantly simplifies the implementation process by taking accountability
for the installation and maintenance of the eStore website, which is done to the
latest standards and best practices in HTML, and website security (PCI, SAS-70,
ISO 27001 for example). Our Customer's can logon to their management dashboard prior
to completing the eStore design, allowing them begin loading products, training,
setting up merchant accounts, and preparing for launch.