Identifying Revenue Growth

Looking to opportunities to accelerate online sales.

Part of the every successful eCommerce platform project is setting realistic website revenue growth targets at key milestones after launch. Website revenue is afunction of many aspect of a merchant’s overall sales and marketing activities and key drivers during an eCommerce project will differ by merchant vertical. Since not all business conditions are within the control or scope of an eCommerce project, it is important to understand the revenue drivers that are influenced when deploying the website and how to evaluate room for growth when re-platforming.

Revenue Drivers

OrderDynamics helps its clients identify growth areas based on a core set of metrics that are considered to be industry-standard key performance indicators for an eCommerce website. These metrics include: Traffic and Traffic Sub-Segments, Gross Conversion Rate and Sub-Segments, Cart & Checkout Abandonment, Average Order Value, and Gross Merchandising Revenue. By closely analyzing website trends against industry and vertical baselines and performing a tactical review against known best-practices, OrderDynamics can assist in the process of setting 1 to 3 year revenue growth goals.

Breaking down revenue drives for eCommerce websites

Low-hanging Fruit

During a re-platforming project there are often several areas of the existing website that will immediately be improved by implementing new platform technology. Sometimes referred to "low hanging fruit", this often includes attributing a conservative growth estimate to each of the key performance indicators that the new platform can affect out-of-the-box. Examples seen in a typical OrderDynamics project include traffic growth through search engine optimization (SEO) controls, conversion growth through improved Cart and Checkout, and Order Value growth via Dynamic Merchandising.

Targeted Tactics

OrderDynamics helps compare our Clients pre-launch website metrics against available industry sources and other Client baselines in order to assess their revenue goals and build a list of targeted tactics. OrderDynamics includes hundreds of features that, when applied effectively, can lead to significant improvements to website metrics. For example, by applying specific upselling tactics on the frontend and within the call center using Dynamic Promotions, shoppers will quickly and easily increase their basket sizes. OrderDynamics helps its Clients identify several targeted tactics, broken down by website metric,s to help them achieve their revenue growth targets.

Identifying Revenue Encompasses:
  • Deep, cross-channel implementation experience
  • Consultative sales engagement process
  • Industry standard website metrics
  • Key milestones over 3-5 year period
  • Reviewing Client goals against industry sources
  • Targeted tactics to influence revenue goals
  • Out-of-box features to capture "low hanging fruit"
  • Customer Service and Order Management
  • Customer segmentation and Email Campaigns
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