Account Manager

Your expert guide to online success.

Your Ecommerce Account Manager (EAM) plays and important role in the day-to-day operations of your online business. The EAM is a service provided by OrderDynamics to help accelerate retailer programs and be the single point of contact for their daily needs.

Single Point of Contact

Your EAM becomes your primary go-to person for all things OrderDynamics. This person is an expert in eCommerce technology and marketing tactics and will work closely with you to plan and execute your vision for your online business.

Merchandising and Marketing Advice

The OrderDynamics EAM is always aware of your marketing programs and the unique aspects of your business. By understanding what makes your brand stand apart, the EAM can provide practical and effective advice on marketing and merchandising tactics.

Project Management

Ecommerce never sleeps and you always have active projects to improve your online presence. Your EAM is a focal point for all project activity and is a key resource to bridge internal and external technology teams to ensure your projects never fall behind.

Ecommerce Account Manager:
  • Single point of contact
  • Relationship manager day-to-day
  • Expert in ecommerce and digital marketing
  • Manages wish lists and feature round tables
  • Provides Score Card Review processes
  • Ensures prompt and proactive service
  • Helps maximize use of OrderDynanics software
  • Provides industry advice and guidance
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