Dashboards and Metrics

Helping you make the right decision every time.

To successfully grow your online business, you need to give visibility and control to the people running the channel. OrderDynamics removes barriers to eCommerce management by giving your team complete insight into performance and easy-to-use tools to achieve positive results.

OrderDynamics is integrated with Google Analytics and provides over 80 Backend Reports

Roles Based Security

The first aspect of managing the eCommerce system is ensuring the staff involved have the appropriate levels of access. All user accounts in OrderDynamics are setup with security roles according to their job and only have access to system areas that they require. For example, warehouse staff probably only require access to pick, pack, and ship orders. Granular levels of access reduce training time and control sensitive areas of the system. Management staff have access to a comprehensive audit trail of all staff activity.

Ease of Use and Automation

To provide a scalable operating environment, OrderDynamics includes easy-to-use user interfaces that allow quick changes and automation of many routine tasks. For example, order fulfillment is streamlined through integration with the shipping carriers or third party fulfillment companies, including warehouse picking groups, printing of shipping labels and packing slips, inventory updates, and notifying the Customer with shipping estimates via email. Another example is automatically removing out of stock products from your shopping site feeds and automated returns work flows.

Dashboards and Metrics Includes:
  • Executive Dashboards Real-time Metrics
  • Sales visibility into all channels, contacts, and quotes
  • Real-time Inventory, Trending, and Reporting metrics
  • Rich Inventory Controls and monitoing
  • Call Center sales, both internal and third party
  • Real-Time Sales, Orders, and Financial metrics
  • Real-Time Marketing metrics online and offline (Radio, PPC, Referrals, Affiliates)
  • Work flow automation for Cases, Returns, and Fraud Rules
  • Granular Access controls with role-based users (Only see what they need or allowed)
  • Audit trail of staff activity and reporting
  • Over 80 Reports accross all departments
  • Integrated Google Analytics w/eCommerce and Goal Funnels
Return to Backend Operations
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