Omni-Channel Commerce
Retail Evolved

Commerce extends beyond the boundaries of any physical store, retail website, or mobile application. Customers want seamless experiences across channels and touch points. We can help.

The Competitive Advantage of An Omni-Channel Approach.

Learn how Laura Canada's ecommerce debut resulted in a sophisticated omni-channel commerce launch that extends its in-store service to the web.

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Sam Barnes, Director of eCommerce at Laura Canada, discusses the online and in-store impact of their omni-channel strategy.

Connected Customer

Enhance customer relationships with unified customer profiles, transaction histories, and personal preferences. Increase repeat business through timely use of multi-channel data online, in-store clienteling applications, and direct marketing programs.

Connected Merchandising

Create highly accessible content and seamless integration of promotions and multi-channel content. Drive order values through rich media, latest in-store features, integrated loyalty programs, and Dynamic Promotions.

Connected Marketing

Cultivate connections by unifying brand touch points and turning customer knowledge into meaningful communications.

Connected Order Management

Optimize using automated workflows that give you a competitive edge. Keep your customers happy with convenient customer service tools and deep 2-way integration that drives transparency.

Connected Warehouse

Ship packages faster and at lower cost by leveraging distributed inventory and advanced fulfillment tactics. Quickly deploy pick-pack-and-ship facilities using integrated fulfillment technology.

Planning for Omni-Channel Commerce: 5 Organizational Steps

Find out how your business can prepare for Omni-Channel Commerce.

Download the Whitepaper
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