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OrderDynamics Enhances eCommerce Order Management with Fraud Detection Technology
August 17th, 2010
Toronto (ON) -- OrderDynamics Corporation, Canada’s leading eCommerce Platform Provider, has enhanced its SaaS platform giving high-volume online retailers automated fraud detection and tighter control over order management.
The OrderDynamics SaaS (Software-as-a-Service) eCommerce platform has a new fraud
detection and management system embedded in its multi-channel Order Management System
(OMS). eCommerce websites that are powered by the OrderDynamics platform benefit
from a powerful frontend presentation layer that is directly integrated with a comprehensive
backend (called eBusiness Manager) that includes order management, gateway processing,
call center, customer relationship management, product catalog, promotions controls,
reporting, and other important tools needed by high volume, multi-site retailers.
OrderDynamics has recently made live a robust Fraud Management engine that is tied
directly in to the order pipeline, reducing exposure to fraud without creating extra
work for the a merchant’s order desk.
The powerful new Fraud Management engine is capable of catching fraudulent orders
for sophisticated fraud cases where the order appears to be valid, such as with
orders that successfully pass Address Verification System (or AVS) and other "card
not present" technologies like Card Security Code (CVV2 for example) or even PIN
systems like Verified by Visa. This is made possible by proprietary technology that
inspects orders in real-time against customizable fraud chains, which are groupings
of (AND/OR) rules with over 30 parameters and options defined by the merchant.
“High volume eCommerce websites require as much automation as possible to avoid
manually handling orders” explains Michael Turcsanyi, VP Sales and Marketing for
OrderDynamics Corporation. “This technology ensures that orders matching key conditions
are held for review while all others continue normally” continues Turcsanyi. Once
orders are flagged for possible fraud, the merchant can quickly review and action
these orders within a matter of seconds. As the merchant’s business changes over
time so can the fraud chains through point-and-click ease within the eBusiness Manager.
“Two of the competitive advantages our clients receive is personalizing the website
experience for their shoppers and automating their back office. The Order Management
System makes this possible” adds Turcsanyi. “The addition of Fraud Management into
the OMS is part of our commitment to keeping our clients competitive”. OrderDynamics
performs 4-6 major feature releases per year to its eCommerce SaaS platform, which
are automatically made available to their current Clients at no additional costs.
About OrderDynamics Corporation:
OrderDynamics Corporation is a privately owned eCommerce platform service provider
for high-growth B2B and B2C businesses. The success of OrderDynamics is highly attributed
to its Software-as-a-Service (SaaS) eCommerce model and Dynamic Merchandising concepts
which provide superior control and help drive revenue. The OrderDynamics solution
caters to multi-channel retail, manufacturing, business-to-business, and complex
online retail. OrderDynamics officially launched its
On-Demand eCommerce Solution in 2006 after 2 years of research and development.
For more information, please contact:
Michael Benadiba
Chief Executive Officer
OrderDynamics Corporation
1+ (866) 559-8123
news@orderdynamics.com