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eCommerce Platforms With Order Management Systems (OMS) are More Robust, Avoid Lost Revenue When Payment Processors Go Offline
August 13, 2009
OrderDynamics provides an integrated Order Management System (OMS) which is designed
to capture orders before being sent for 3rd party financial processing. This is
an intentional design which enables merchants to avoid lost Revenue When Payment
Processors Go Down.
August 13, 2009 -- With 2 major payment providers going down within 4 weeks of each
other (Authorize.NET July 3, 2009, and PayPal August 3, 2009), tens of thousands
of online retailers and merchants that rely on these systems were effectively out
of business during that time, unable to take orders, and losing revenue. OrderDynamics'
retailers were largely unaffected by both of these outages thanks to its sophisticated
multi-eStore eCommerce platform.
Failures like this are considered unacceptable to executives, although they are
an unfortunate reality of doing business online. The successful online retailer
must be aware of these risks and seek out methods to mitigate the impact caused
by these types of failures. One way of mitigating the impact of a payment provider
failure is through an on-demand eCommerce platform with an
integrated Order Management
System (OMS).
The OrderDynamics Order Management Systems (OMS) is software that facilitates the
capture and processing of website orders for high volume retailers that use their
on-demand eCommerce platform. The OMS, built-in to OrderDynamics, is an end-to-end
system which is fundamentally linked into all areas of the eCommerce platform, such
as eMail Marketing,
Customer Relationship Management (CRM), Fulfillment and Inventory
Control, Front-End Presentation, and
Merchandising Rules. This is what enables OrderDynamics
to protect merchants from costly Payment Brand failures, and other external system
outages.
OrderDynamics eliminates order errors by capturing all order information without
being dependent on third party systems, like payment processors. This ensures a
smooth shopping experience and no interruptions to backend operations. OrderDynamics
takes this a step further by automatically creating a Customer Service record (ticket)
for any abandoned PayPal or Google Checkout orders so retailers can proactively
follow-up with these shoppers and convert the sale. This process can be tailored
with automated emails to the shopper inviting them back to the website to complete
their purchase, with an optional incentive to return.
Learn about how we've helped online merchants grow, Read
our Case Studies.
About OrderDynamics Corporation:
OrderDynamics Corporation is a privately owned company that provides turn-key eCommerce
solutions to businesses looking to grow their online sales solutions. The success
of OrderDynamics is highly attributed to its response to real Client requirements
and Dynamic Merchandising concepts which provide superior control and help drive
revenue. The OrderDynamics solution is designed for online merchants and services
different business such as retail, manufacturing, business-to-business, complex
online retail, and more. OrderDynamics officially launched its
On-Demand eCommerce Solution in 2006 after 2 years of research and development.
For more information, please contact:
Michael Benadiba
Chief Executive Officer
OrderDynamics Corporation
1+ (866) 559-8123
news@orderdynamics.com